Our commitments

At AppCraft, we’re proud of our commitment to corporate social responsibility (CSR), safety and customer support. Discover them below!

AppCraft is the first French EvenTech company to be doubly certified ISO20121-RSE and ISO27001-IT security.

Our CSR policy

AppCraft: 1st French Event Tech company to receive ISO 20121 certification

Social side

Guarantee a “0 discrimination” system (equal pay, discrimination in hiring, inclusion of everyone).

Promote permanent hiring to ensure a stable, long-term income for our team.

IN PROGRESS: Making our events accessible to all (visually impaired, blind, etc.)

We are proud to have obtained ISO 20121 certification, the international standard for responsible event management.

It is specific to the events sector and applies to all types of events: corporate events, sporting events, political symposiums, festivals, concerts, etc.

AppCraft is proud to be the first EventTech company to be ISO 20 121 certified, demonstrating our commitment to social, economic and environmental responsibility.

AppCraft offers the possibility of integrating a hybrid, digital approach, enabling you to reach a wider audience while reducing the carbon impact of your events.

We also offer participants the freedom to choose whether to come to the event or take part virtually.

What’s more, our data centers are subject to strict Green IT criteria, reflecting our commitment to environmental sustainability.

We develop responsible solutions by reducing the weight of code and promoting paperless events. We’re also creating new eco-responsible modules and features to help create more eco-friendly events, such as our Carbon Impact calculator.

Economic side

At AppCraft, we are committed to sustainable, self-financed growth.

We are also optimizing our tools and organization with a view to sustainable performance.

Serving your safety

The security of our customers’ data is a top priority at AppCraft Events.

For example, we took steps early on to guarantee the security of your data by migrating our data from AWS (an American hosting provider) to OVH (a French hosting provider) for reasons of digital sovereignty.

AppCraft servers are exclusively accessible to AppCraft developers, all of whom work in France and whose employment contracts include a confidentiality clause.

Your data is therefore stored in France, protected by French and European legislation.

We also carry out an annual security audit to guarantee the security of our systems.

What’s more, we’re open to penetration testing by our customers’ IT departments.

AppCraft: 1st French Event Tech company to receive ISO 27001 certification

Our support

When you choose AppCraft Events, you’re choosing a responsible partner who puts people at the heart of its strategies and relationships.

We’re passionate about what we do, and look forward to working with you on your next event.

We work in co-design and innovation to increase the positive impact of these memorable meetings, and to write the future of events together.

We want your Customer Experience to be a pleasure:

  • The pleasure of USING our solutions.
  • The pleasure of WORKING together.

CANEVAS of our support process

  • 2-hour training offered by AppCraft

Documentation and help tutorials available at all times.

  • Kick-off meeting

Introduction to your project manager, our methodology, key project milestones and retroplanning.

  • Getting to grips with the tool

Training, consulting, documentation.

  • Optimizing your event

Mid-term meeting: advice on user path, IT testing, UX design.

  • During the event

On-site or remote coaching available.

  • Post-project feedback