Galec

Galec Omnichannel Forum

Background of the event

• An event designed to enable store managers to improve their performance in three areas:
– Media communication & customer engagement;
– New customer journeys;
– Innovation and business transformation.
• Each management team had access to figures from other stores and could choose to meet to discuss their respective strategies;
• The idea was also to offer workshops with partners on several topics in each area in order to suggest areas for improvement andbest practices.

Logo du Galec - Forum Omnicanal Leclerc

2608

people registered for the event

59

workshops

4103

equity investments

1177

Appointment made

Needs

• Une plateforme en amont pour informer les participants ;
• Une même plateforme des gestion d’événement pour les participants à distance ;
• Une application mobile pour les participants sur place le jour J;
• Des workshops avec jauge pour garantir des échanges efficaces ;
• Mise en relation entre les collaborateurs Leclerc et fournisseurs.

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The project in pictures

Features used in this case study

Dernière modification : 28 septembre 2026

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