After months of work, AppCraft has been awarded ISO 20121 certification by the SGS Group for its responsible management system applied to event management. This marks its entry into the circle of professionals committed to a sustainable world. "This certification does not mark the end of a process, but the beginning of a virtuous cycle that will lead us all to a better future."Laurent Bel, CEO of AppCraft
Designed for the 2012 London Olympics, ISO 20121 is specific to the events sector and applies to all types of events: corporate events, sporting events, political conferences, festivals, concerts, etc.
France is a very good student in this area. At the end of June 2021, out of 296 certified structures worldwide, 107 are located in France. This proves the French events sector's desire for change.
For AppCraft, the ISO 20121 standard is the foundation of a wide-ranging CSR policy that encompasses environmental, economic, and social aspects, from reducing carbon impact to meaningful economic development and policy. that that provides opportunities.
To carry out this certification process, AppCraft decided to involve all of its stakeholders. A survey conducted among AppCraft's partners, agencies, clients, and employees revealed the top three challenges facing our ecosystem. These have become our areas for improvement:
• Eco-designing our digital services and raising awareness among our clients in order to limit the environmental impact of their events
• Ensuring the well-being and fulfillment of our employees while encouraging them to take initiative
• Cultivating our values in order to be recognized as a leading player in responsible digital and hybrid events
This approach reflects AppCraft's commitment to sustainable and inclusive growth. It also reflects the desire of our ecosystem and, more broadly, the market to reinvent events for the better.
A CSR Manager (Fanny Hugé) is responsible for driving our responsible projects and overseeing their implementation. In each of our teams, a CSR representative is responsible for communicating our CSR policy to its members.
We favor French technologies and solutions that have a positive impact (data hosting, internal solutions, service providers, etc.) and recommend them to those around us.
Each of the three areas for improvement is broken down into concrete actions and accompanied by KPIs that reflect our objectives. Every month, a follow-up meeting is held to measure our progress. Every year, an audit carried out by the SGS Group validates the certification and requires us to make adjustments if necessary and update our objectives to go further.
With the AppCraft CRM platformAppCraft, bring all your tools together in one place and create a seamless event experience for your attendees, guests, and exhibitors. You can seamlessly manage registrations, attendees, and content management.
• We comply with green IT , including hosting our data in France with a committed French cloud provider, and we favor responsible local partners (printers, caterers, etc.) for our events.
• We only hire on permanent contracts to ensure a stable income for our team and earn their commitment. Teleworking is a right, and its duration is left up to each individual to ensure a good work-life balance.
• Our "No goodies" policy allows us to invest more in the deployment of our CSR strategy, and we contribute our skills to the Rêves association to increase its visibility.
ISO 20121 certification is becoming an essential selection criterion in calls for tenders issued by public entities because it adds value. Today, AppCraft's virtuous commitment fuels its clients' CSR strategy, informs its practices, inspires and mobilizes its teams, and ultimately enhances its image.
By choosing AppCraft, you are choosing a responsible player that prioritizes long-term success over immediate profit, and puts people at the heart of its strategy and relationships. You will be working with an ISO 20121-certified company that shares your values, demonstrating your commitment to society's digital, social, and ecological transitions.
It is with passion and pleasure that we will support your upcoming events by cultivating co-design and innovation to increase the positive impact of these memorable gatherings and write the future of events together.
To learn more about our actions or the standard in general, contact our CSR Manager or the team at hello@appcraft.fr or call 09.72.51.22.90 ☎️




