Monitor your events in real time and understand your participants. Our platform collects all the data you need to build a database of qualified contacts, measure satisfaction, and calculate ROI and NPS.
All reports are now accessible via a secure link protected by OTP (One-Time Password), ensuring individualized and secure access.
No more outdated Excel exports and repetitive emails. With our SmartHub, you can view your event's performance live (registrations, attendance, engagement). Better yet, create and share customized views for your clients or operational teams, accessible via a simple secure link, always up to date.
Shared reports update dynamically every 30 seconds: no data "freeze," always the most recent version.
Every event manager has their own key performance indicators (KPIs). With SmartHub, you don't have to settle for standard graphs: you can build your own comprehensive dashboard. Aggregate registration, attendance, and mobile engagement data on a single screen to get a 360° view of your event's health at a glance.
• Clear and intuitive overview: view the progress of your events in real time.
• Key performance indicator (KPI) tracking: stay on top of every important metric.
• Informed decisions: optimize organization and maximize the impact of your event.
• Strategic management: anticipate needs and adjust your actions for guaranteed success.
AppCraft has designed its event statistics module to provide a comprehensive and detailed overview of each event. With this solution:
• Track interactions and engagement of participants (surveys, Q&A, group discussions).
• Analyze traffic, downloads, and B2B appointments to optimize the experience.
• Measure the effectiveness of registrations and email campaigns in real time.
• Poll live: view your participants' responses and trends in real time.
• Analyze Q&As: understand which questions generate the most engagement.
• Follow group discussions: identify the topics that your audience is passionate about.
• Optimize interaction: adjust your content and activities to maintain attention throughout the event.
Follow each interaction and enhance your participants' experience
• Real-time analysis: see how much time is spent on live events and how many pages are viewed.
• Track downloaded content: identify which documents generate the most interest.
• Appointments and networking : measure interactions between participants and exhibitors.
• Response and engagement rates: understand what works to optimize the overall experience.
• Maximize the impact of your event by adjusting your content and activities based on observed behaviors.
• Real-time tracking: instantly view registration conversion rates.
• Email analytics: track opens, clicks, and interactions to understand what works.
• Identify areas for improvement: adjust your campaigns to maximize impact and engagement.
• Boost your results: turn every email and registration into a concrete opportunity for your event.
Streamline logistics with your service providers and your client reporting.
Say goodbye to "Listing_Final_v12.xlsx" files sent via email.
Create specific views (e.g., list of train arrivals, list of dietary requirements) and generate a secure web link to share with third parties (drivers, hotels, caterers). These lists are updated in real time.
When sharing a report, you can set certain columns as "editable." For example, allow your travel agency to enter train ticket numbers directly into your participant database, or allow the hotel to validate check-ins, or allow the driver to check "passenger picked up" for perfect operational tracking.
Your service provider or client can securely access real-time data without needing an administrator account on the event management platform. It’s a true collaborative tool that eliminates back-and-forth emails and data entry errors.
For events with invitation systems and guests, AppCraft now offers an "Inviter/Invitee" reporting mode.
• Each host only has access to the people they have invited
• The report is accessible via a unique link secured by OTP
• The link is embedded directly in the registration confirmation email
• The columns are standardized for all hosts
• The data is dynamic and updated automatically
This module is currently interconnected with the accompanying module.
• In-depth analysis: generate customized reports tailored to your needs.
• Gain valuable insights to optimize your event strategies.
• Make informed decisions and maximize the impact of each of your events.
And if you really need to,easily export your data to Excel, Google Analytics, or your favorite tools.
The ease of sharing must not compromise the security of personal data.
Each shared report is secured by OTP (One-Time Password).
An additional password can be configured, as well as an expiration date for the link.
By selecting only the columns that are necessary for your contact (data minimization), you are fully complying with GDPR principles, avoiding the transmission of complete files containing unnecessary sensitive information to the external service providers you work with.
In addition, access is individualized: each user only sees the data that concerns them (e.g., host/guests).
Furthermore, by selecting only the columns necessary for your contact (data minimization), you are fully complying with the principles of the GDPR.
An event’s performance metrics depend on its objectives. For a conference, these might include attendance rates, survey responses, and interactions. For a trade show, B2B meetings and leads generated may be more relevant.
AppCraft allows you to consolidate data from registrations, check-ins, email campaigns, and engagement tools into customized dashboards. This enables organizers to select the metrics that align with their goals and track their progress from a single interface.
Monitoring statistics in real time makes it possible to quickly identify discrepancies between expected results and actual participation.
For example, an organizer can monitor participant check-ins, identify low turnout for certain activities, or analyze survey responses during a conference.
The AppCraft SmartHub centralizes this information in a customizable dashboard. Teams can review the available metrics and adjust their actions while there’s still time, without waiting for the post-event analysis.
To share event data effectively, it is best to use up-to-date reports rather than regularly sending new versions of Excel files.
The SmartHub AppCraft allows you to create custom views and share them using links secured with one-time passwords (OTPs). Reports update automatically, and certain columns can be made editable.
For example, a hotel can update accommodation information, while a carrier can view its passenger list. Each service provider has access only to the information necessary for its specific task.
To measure the return on investment (ROI) of an event, you must compare the results achieved with the objectives and the costs incurred. The metrics vary depending on the event format: number of attendees, business leads generated, B2B meetings, engagement, or satisfaction.
AppCraft allows you to collect and centralize much of this data through its registration, networking, and interactive modules.
However, event statistics alone are not always sufficient to calculate the financial ROI. It may be necessary to supplement them with the actual costs of the event and the business benefits measured after the event.
Event reporting software should be selected based on the data to be analyzed, collaboration needs, and the customization options for dashboards.
For a simple event, a spreadsheet may be sufficient. For a convention, conference, or event involving multiple service providers, an integrated platform makes it easier to track and share information.
AppCraft offers a SmartHub that lets you create custom dashboards, share dynamic reports, and export data to other tools. Sharing links can be protected by a one-time password (OTP), with access rights tailored to each recipient.
