The direct, unlimited, and free communication channel to keep your participants informed, manage unexpected events, and set the pace for your event without blowing your SMS budget.
SMS campaigns are expensive, limited in characters, and often impersonal. With AppCraft, send as many notifications as you want at no extra cost. Enrich your messages with emojis or links redirecting to pages within the app (e.g., "The buffet is open, click to see the menu"). You maximize the impact of your communication while staying within your logistics budget.
This feature will save you hours of configuration time. Instead of manually programming 50 reminders for your 50 workshops, configure a single "Global Rule" (e.g., "Alert 10 minutes before start"). The app analyzes each participant's personalized calendar and triggers the notification at the precise moment they need it. Your rooms fill up on time, without you having to lift a finger.
Avoid the "spam" effect that causes users to disable notifications. Our tool allows for detailed segmentation: send logistics information only to "Staff," remind only "VIPs" about the gala dinner, or notify only "Workshop A registrants" about a room change. Each participant receives information that is relevant to them personally, dramatically increasing the read rate.
The unexpected is part of event management. With AppCraft, you're never caught off guard. From your back office (or even your administrator smartphone), send an instant alert to notify people of a change in the program. The notification arrives immediately on mobile devices, ensuring logistical fluidity even in crisis situations. It's your peace of mind insurance.
A notification read in a hurry is quickly forgotten. To overcome this problem, AppCraft integrates a real inbox into the participant application. All messages received are archived chronologically. Participants can thus find a Wi-Fi code sent in the morning, practical information, or a schedule change at any time, even if they have deleted the initial notification from their home screen.
Not everyone has a clock in their head, and it's easy to miss a conference or workshop, or forget the departure time of a shuttle bus for dinner.
We could tell you a thousand stories!
Having an effective notification system for your event will ensure that participants have the right information at the right time .It's also an excellent tool for simplifying the lives of your teams on the day of the event ,when they're bombarded with recurring questions such as "What time is this or that?"
You will also find that once you set up a notification system, your participants will feel more secure and you will be asked far fewer basic questions, as your guests will know that they will receive an alert to remind them of anything important at the right time.
Put yourself in your guests' shoes, as if you knew nothing about the event, and scroll through your event. Sometimes this can start the day before if your participants are arriving by plane, for example.
Minute by minute, take them by the hand and tell them what is important: "The shuttle will be waiting for you at such-and-such a place to take you to such-and-such a hotel."
After check-in , you can also send them a welcome message or let them know that a host or hostess is waiting for them or that one of your sales representatives (who will also be notified that Mr. X has just arrived) will welcome them.
We cannot list all possible scenarios, but if we have the pleasure of assisting you with our AppCraft PREMIUM offer, please do not hesitate to ask your project manager for advice.
The risk with notifications is sending too many and overwhelming your participants, so be careful: send just the right information at the right time and, above all, personalize your messages according to your profiles.
The structure of the AppCraft database allows you to create as many participant profiles as you want, so take advantage of this to personalize your messages according to your guest profiles.
AppCraft notification management stands out for its sophisticated, contextualized approach that is fully integrated into the event experience. Notifications are not sent generically, but are triggered based on specific situations, participant profiles, and the actual progress of the event.
This logic allows you to send the right information, at the right time, to the right person, without overwhelming participants. Notifications are directly connected to other AppCraft modules, such as registrations, check-in, or sessions, ensuring consistent and useful communication throughout the event.
The level of customization of AppCraft notifications is based on the detailed structuring of participant data and the wealth of trigger criteria. Each message can be tailored to the guest's profile, status, background, or previous actions, whether it is an in-app notification or an SMS.
This precision helps avoid unnecessary messages and increases the impact of each notification. Organizers retain complete control over sending scenarios, while keeping the setup simple. The result is more relevant communication that is better received by participants and truly enhances the event experience.
