Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2026
"Thank you to Louna for her support and availability throughout the project!"
Customer feedback · January 2025 – July 2026
At the end of every project, we ask the organizer what they thought of the sales support, project follow-up and the technical side. Here is a selection of what they told us.
From most recent to oldest. Each review comes from the questionnaire sent to the organizer once the event is over, and the ratings alongside it are for that specific project.
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2026
"Thank you to Louna for her support and availability throughout the project!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2026
"Hugo is always very responsive and gives an answer right away! That's especially appreciated, thank you!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2026
"Thank you Hugo for your responsiveness and your listening on an event format that was new to us. It was a true collaboration, always in good spirits despite the rushes. Thanks again!"
Rating 4.7 out of 5: sales support 4 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2026
"A big thank you to Louna for her support and professionalism!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
May 2026
"We are very pleased with our collaboration over the past several years. The team stands out for its responsiveness, availability and the quality of its support, always reliable and professional."
Rating 4.0 out of 5: sales support 4 out of 5, project follow-up 5 out of 5, technical support 3 out of 5.
April 2026
"No contact with the technical team, everything went through the project manager, who was very available and skilled."
Rating 4.7 out of 5: sales support 4 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
March 2026
"I want to congratulate you on your excellent support throughout the preparation and running of the kickoff. Special thanks to Louna, whose availability and responsiveness truly made a difference. [...] Her mastery of the platform let us move forward quickly and calmly. [...]"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
February 2026
"Nothing to complain about on my end! Great follow-up by Louna: super responsive, pleasant, accommodating and professional. Very happy with this first experience with AppCraft. The platform is intuitive and getting started was very smooth. Top-notch, thank you!"
Rating 4.7 out of 5: sales support 4 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
December 2025
"A perfectly run project, with a responsive and efficient team!"
Rating 4.0 out of 5: sales support 4 out of 5, project follow-up 4 out of 5, technical support 4 out of 5.
November 2025
"Marie was very available and responsive whenever we had questions, which is very helpful for moving the project forward."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
November 2025
“Thank you for the quality of your support, your responsiveness and your unfailing kindness! Your tool and your advice greatly simplified organizing our convention and contributed enormously to its success!”
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
October 2025
"Good support, responsiveness, easy communication and a result just as we wanted! Thanks to the AppCraft team and to Joséphine!"
Rating 4.7 out of 5: sales support 4 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
October 2025
"Thank you to Hugo for his support and quick turnaround: everything went very well."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
September 2025
"The project went perfectly. Joséphine is a very pleasant and friendly person, always attentive to my needs, responsive and available. I would not hesitate to entrust her with another project."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
September 2025
"A smooth, intuitive platform, with an attentive project manager who supports you all the way."
Rating 4.7 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 4 out of 5.
July 2025
"Very good sales support at first, very responsive, but above all great project support with Marie. We ran into a few technical issues, but Marie fixed them quickly, thank you."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
July 2025
"My collaboration with AppCraft went very well! Very special mention to Louna, who is wonderful: attentive, very responsive and so kind."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
July 2025
"A big thank you to Marie for her help and support on this project!"
Rating 4.3 out of 5: sales support 3 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2025
"We are delighted with how we've used AppCraft. The platform let us stay agile and independent in registering our employees for our event and in giving them an app with all the information they need for their stay. Matthieu's support was great, very responsive in helping us with the issues we ran into."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2025
"Everything went very well, but apparently our teams had a hard time understanding how the platform works. Things went better once we handed the reins to the project team at AppCraft."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
May 2025
"[...] A big thank you to Louna for her responsiveness and professionalism."
Rating 4.7 out of 5: sales support 4 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
March 2025
"Very good support throughout the project, flexible and responsive: it was invaluable!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
January 2025
"Our first collaboration with AppCraft went very well. We are very pleased with the support provided and appreciate the solution, which helped modernize our event!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2026
"Very good technical support, availability and always pleasant exchanges."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2026
"Thank you for your responsiveness and your support throughout the project. It's always a pleasure to work with you!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2026
"An attentive and very responsive team."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
May 2026
"Thank you Joséphine for your patience, professionalism and kindness. It's always a pleasure to work with you."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
April 2026
"I worked with Joséphine as a project manager on your side and I can tell you she's by far the best when it comes to project support! Legendary responsiveness, constant good mood, she grasps the need very quickly, is incredibly available and never tells you 'no, it's not possible': she always finds solutions, and we love that. The tool is already a joy to use, but with Joséphine it's even smoother."
Rating 4.0 out of 5: sales support 3 out of 5, project follow-up 5 out of 5, technical support 4 out of 5.
April 2026
"I love working with Louna: she's ultra-responsive to our needs. We built an ultra-complex form and a really nice app!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
February 2026
"Everything was perfect, whether in our exchanges with the team, the responsiveness or the flexibility of our wonderful project manager. The team is always full of relevant suggestions and recommendations, attentive to the issues specific to each project, with a real commitment to always finding a solution that fits the timeline and the budget."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
January 2026
"Always a pleasure to work with Joséphine (and Greg P)."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
December 2025
"An ultra-responsive team that quickly handles every request and last-minute change. Quality support."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
November 2025
"Louna's project support is excellent and we had no technical issues."
Rating 4.0 out of 5: sales support 4 out of 5, project follow-up 4 out of 5, technical support 4 out of 5.
November 2025
"Marie was very responsive and available."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
October 2025
"Once again, a big thank you to Joséphine for her availability, efficiency, professionalism and... good humor!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
October 2025
"A great first experience, with more to come..."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
September 2025
"Joséphine is super professional, friendly and fast."
Rating 4.0 out of 5: sales support 4 out of 5, project follow-up 4 out of 5, technical support 4 out of 5.
September 2025
"A team that always listens."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
July 2025
"Everything went very well, thanks to Hugo. The AppCraft tool is really well thought out and very useful. [...]"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
July 2025
"Thank you Joséphine!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
July 2025
"Thank you to the whole team for your responsiveness, availability and good spirits! Special mention to Joséphine, who was great: a true project partner."
Rating 4.7 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 4 out of 5.
June 2025
"A very good experience! We were supported from the design phase by a responsive, available and attentive team. They guided us with relevant advice and tailored suggestions to build a mobile solution perfectly aligned with our event's needs. The platform is intuitive to get started with, and the team remains available to add custom content when the client can't do it themselves."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2025
"Thank you Hugo and the whole team for the support on this project! Working with AppCraft is always so smooth."
Rating 4.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 2 out of 5.
May 2025
"A big thank you to Marie for her follow-up since the very start of the project. Thank you for her support, availability, the time she put in and above all her kindness. As for technical support, the score isn't about Marie but about the 'difficulty of the project' and the difficulty of fully mastering the platform as a whole without being used to working with it... A big thank you again Marie, this event was a great success in the client's eyes!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
March 2025
"Very good support from the sales and project teams: available and responsive. The platform's features met our expectations. Thank you!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2026
"Louna is very responsive and fully understands our needs for the event."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2026
"Session duplicated from the previous event: easy to pick up and deploy. Very easy to use for attendees and a very smooth check-in phase."
Rating 4.3 out of 5: sales support 4 out of 5, project follow-up 5 out of 5, technical support 4 out of 5.
June 2026
"A very intuitive platform that's easy to get started with! Thanks to Louna for her support, and we look forward to working with the whole team again very soon."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
May 2026
"A very professional and responsive team, a great relationship, and a real pleasure to work with AppCraft. Thank you for your support!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
April 2026
"The collaboration was a success. The app was very well received by our congress delegates: easy to access and pick up, and even setting it up and using it were very easy. The team was helpful from start to finish, from defining the need to actually deploying the solution. We are very happy with this first use and will do it again with AppCraft!"
Rating 3.7 out of 5: sales support 3 out of 5, project follow-up 4 out of 5, technical support 4 out of 5.
March 2026
"Thanks to Matthieu for deploying and implementing the app. Great collaboration!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
February 2026
"Very good support throughout the project: anticipating needs, availability and responsiveness to every request. Very satisfied with the service and the project follow-up."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
December 2025
"Always a pleasure to use your platform and work with your responsive teams!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
December 2025
"Working on the project with Hugo is a real pleasure: professionalism, listening, project follow-up, efficiency, responsiveness, everything was perfect! Same for Olivier on site, who was a valuable help and extremely professional."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
November 2025
"Marie supported us extremely well from start to finish, with unfailing responsiveness. The platform is fairly intuitive, which makes it easy to get started."
Rating 4.7 out of 5: sales support 4 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
October 2025
"Matthieu was responsive and effective in meeting all our needs. Our 7 Rencontres AVELO sessions went wonderfully in 2025: the tool contributed to that success with its intuitive platform, which is very appreciated and helpful for any event organizer."
Rating 4.7 out of 5: sales support 4 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
October 2025
"Our specifications were well taken into account, and the team was responsive on the few technical difficulties we had."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
September 2025
"I'm very satisfied with AppCraft, a capable and useful tool for our events. Joséphine was always available and responsive. A smooth and reliable tool. I recommend it!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
September 2025
"I'm delighted to have learned how to use AppCraft! [...] The app was appreciated by attendees. [...]"
Rating 4.7 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 4 out of 5.
August 2025
"Hugo made himself available throughout the project and tried to find solutions for each of our client's needs."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
July 2025
"A big thank you Louna for your responsiveness, professionalism and availability on this somewhat complex project!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
July 2025
"Very good follow-up with Louna!"
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2025
"Thank you AppCraft for your very good work, and to Hugo for his professionalism and availability: a mini-site that met our expectations, a functional back-office, and simple, practical use of the different features."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2025
"A very easy-to-use app, on both the back-office and the front end, and personalized support from Hugo, who was always very available."
Rating 5.0 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 5 out of 5.
June 2025
"A big thank you to the whole AppCraft team, and especially to Marie, always responsive to all our requests. A real support in making our project a success. Thank you for your professionalism and patience."
Rating 4.7 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 4 out of 5.
March 2025
"A complete platform with many options, very simple to use and very flexible. The back-office lets you be autonomous and manage the different subgroups of each event. The project team is very responsive and available when needed."
Rating 4.7 out of 5: sales support 5 out of 5, project follow-up 5 out of 5, technical support 4 out of 5.
February 2025
"A big thank you to the whole team for supporting and following our event. Their availability, kindness and sharp advice are a real asset in seeing projects through."
Non-exhaustive list: these are the testimonials we received through our end-of-project questionnaire between January 2025 and July 2026, and that our customers have allowed us to publish. Verbatims are reproduced as-is, apart from spelling; passages cut for publication are marked with [...].
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